Area Agency on Aging & Disability

Through advocacy, planning, and coordination, the Upper Cumberland Area Agency on Aging and Disability will provide a comprehensive and innovative service delivery system that meets community and social service needs so older adults, caregivers, and adults with disabilities can achieve and maintain active, healthy, and independent lives.

Programs and Services to Serve You

Socialization & Activities

Socialization is vital for older adults as it helps prevent loneliness, depression, and cognitive decline. It fosters a sense of belonging, stimulates the mind, and promotes physical activity. Social connections also provide emotional support, reducing stress and enhancing overall quality of life.

Congregate meal program: We work closely with area senior and adult activity centers to provide nutritionally balanced meals in a social setting.
Senior/activity centers: Guests experience a variety of programs designed to stimulate emotional and physical well-being through carefully curated activities.
Senior & Caregiver Expo: Each fall, the Upper Cumberland Area Agency on Aging and Disability hosts a regional expo; bringing together seniors, caregivers, and regional service providers to share information and resources.
Transportation: Affordable, reliable, and accessible transportation to social events, medical appointments, shopping, and more, is important. We’ve partnered with the Upper Cumberland Human Resource Agency (UCHRA) to ensure our clients have safe transportation to and from their destinations.

Fraud, Abuse, & Neglect Support

The Upper Cumberland Area Agency on Aging and Disability is committed to ensuring that our aging population is protected from abuse, neglect, and exploitation.

Upper Cumberland Adult Abuse Coalition (UCAAC): We actively work with other organizations to provide awareness, education, and networking opportunities through the UCAAC.
Collaborative Response to Elder and Vulnerable Adult Abuse (CREVAA): We are able to connect clients to emergency services for older and vulnerable adult victims of crime.
Collaborative Response to End Self-Neglect in Tennessee (CREST): Provides services that address the unmet needs resulting from self-neglect of older and vulnerable adults
Senior Medicare Patrols (SMP): SMP empowers and assists Medicare beneficiaries, their families, and caregivers in preventing, detecting, and reporting health care fraud, errors, and abuse through outreach, counseling, and education.

Care at Home

Aging in place is important because it allows older adults to maintain independence, stay in familiar surroundings, and preserve their emotional well-being.

TennCare’s Choices and Home and Community-Based Services: We offer several programs to help older adults maintain their independence including helping with tasks like shopping, meal prep, and light housework.
Home-delivered meal program: We partner with local senior/activity centers to provide nutritious meals to clients.
Family caregiver support: Family members take on the crucial role of providing long-term care for older adults and individuals with disabilities These dedicated family caregivers help their loved ones with everyday tasks like bathing, dressing, eating, walking, and more; making it possible for many to continue living in their own homes and communities, ensuring comfort and connection with family. Our team provides resources and support to help these individuals.

Legal Assistance

Providing legal assistance: We work with community partners to provide free legal assistance in specified laws for those 60 and older, which may include advice, counseling, and representation, in areas of law including, but not limited to, Social Security, Supplemental Security Income (SSI), insurance problems, Medicare, Medicaid, TennCare, elder abuse, and other legal matters.

Ombudsman program: We provide advocacy services to persons residing in long-term care facilities such as nursing homes, assisted care living facilities, and homes for the aged. The District Long-Term Care Ombudsman can assist with questions about long-term care facilities, investigate complaints against facilities, and assist in the resolution of problems.

Medical Insurance

State Health Insurance Assistance Program (SHIP): Navigating Medicare and related insurance can be difficult. SHIP provides free, unbiased information to help clients explore their options. While the SHIP does not endorse or sell any insurance products, our team helps thousands of Medicare beneficiaries save significantly on healthcare costs each year.

Senior Medicare Patrols (SMP): SMP empowers and assists Medicare beneficiaries, their families, and caregivers in preventing, detecting, and reporting healthcare fraud, errors, and abuse through outreach, counseling, and education.

Nutrition and Meals

Home-delivered meal program: We partner with local senior/activity centers to provide nutritious meals to clients.

Congregate meal program: We work closely with area senior and adult activity centers to provide nutritionally balanced meals in a social setting.

Have questions? Not sure where to start?

The AAAD is here to help as your local Aging and Disability Resource Center (ADRC), offering guidance and support for adults 60 and older, individuals with disabilities, caregivers, and anyone seeking information on behalf of a loved one. Whether you’re exploring available services, looking for specific programs, or just need advice, we’re a friendly, knowledgeable resource. Our up-to-date community resource database ensures you’ll get the right information when you need it most. Reach out to our Information and Assistance (I&A) team anytime by email, phone at 1-866-836-6678, or stop by for a personal visit—we’re here to help!