District Long Term Care Ombudsman

The District Long Term Care Ombudsman program provides advocacy services to persons residing in long-term care facilities such as nursing homes, assisted care living facilities, and homes for the aged.

The District Long-Term Care Ombudsman can assist with questions about long-term care facilities, investigate complaints against facilities, and assist in the resolution of problems. The Ombudsman also recruits and trains Volunteer Ombudsman Representatives (VOR) who make quarterly visits to long-term care facilities in the region.

Click here to download the Advanced Directives forms and information about these directives from this site. All forms have a special section for you to write in specific comments about circumstances in which you would not want CPR, a feeding tube, dialysis or treatment with a breathing machine. You should discuss these comments with your family and doctor so they can better understand what is important to you in receiving medical treatment.

You can use these documents to let your family and doctor know your decisions for health care if you become unable to decide for yourself. You can appoint someone you know and trust as your health care decision maker to ensure that your choice or decision is honored.

Do you want to make a difference?

Are you concerned about the needs of older people?

Can you work with all types of people?

Do you like to follow problems through to resolution?

The Upper Cumberland Area Agency on Aging and Disability is looking for people who are empathetic, diplomatic, and skilled communicators to be volunteer Ombudsmen.

As a volunteer ombudsman, you will be assigned to a specific long-term care facility, working to ensure that the residents’ rights are being protected. You will help residents with problems they are unable to resolve alone.

Volunteer ombudsmen dedicate three (3) hours per week to this job. Ongoing training and support are provided. This could be the most challenging and rewarding volunteer opportunity you may ever have.

For more information, please contact Olivia Tillman by email at otillman@ucdd.org or by phone at 931-432-4111.

For more volunteer and internship opportunities available through our agency, click here.

OMBUDSMAN PROGRAM CONTACT

Nikke Farlow

P: 931-432-4111 | E: nfarlow@ucdd.org